Refund Policy
Refund Policy -
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Retailer sets the policy: Stores are not mandated to accept returns for non-defective items unless their own policy allows for it.
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"No refund" policy: This store has a No Refunds Policy- ALL SALES ARE FINAL. This store will provide a written policy upon request.
Defective or misrepresented items
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FDUTPA: The Florida Deceptive and Unfair Trade Practices Act (FDUTPA) prohibits misleading sales practices. This can provide grounds for a claim if an item is not as described.
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Warranties: Retailers must honor product warranties. For defective items, consumers may be entitled to a repair, replacement, or refund under implied warranties.
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Consumer's responsibility: To support a claim for a defective product, consumers should keep all purchase records, documents, and communications, and document the defect.